Owner FAQs
Answers to your common questions
- 
			Am I required to accept Section 8 tenants?Indiana does not currently require landlords to accept Section 8/Housing Choice Vouchers as a condition of renting. Many states have passed source of income laws, including Illinois, California, & 13 other states. Some cities might have already or might in the future adopt rules around source of income discrimination. It’s unlikely in Indiana because of state preemption, but you need to verify with your specific city or county just to be safe.
- 
			Are you a licensed property management company?Yes, we are fully licensed and operate in compliance with all industry regulations and standards.
- 
			Can I contact you after hours?No, we provide you emergency contractors for urgent issues. If there is ever an emergency threatening life or property, please call 911. Non-emergency inquiries are handled during standard business hours.
- 
			Can rental income be deposited directly into my account?Absolutely. We offer direct deposit for owner disbursements to ensure fast and secure payment.
- 
			Will I have the opportunity to review the lease?Yes, you are welcome to review the lease agreement before it is finalized. We handle lease execution on your behalf as part of our service.
- 
			Do you offer real estate sales services as well?Yes, we offer real estate sales services as well. If you're considering buying or selling a property, we're happy to discuss your options and guide you through the process.
- 
			When and how will I receive my payments?Owner distributions are processed on a consistent schedule, typically via direct deposit, after rent is collected and expenses are accounted for.
- 
			How is rent collected from tenants?Tenants have access to multiple payment methods, including a secure online portal. We enforce lease terms for late payments and handle all follow-ups professionally.
- 
			What is the standard lease length?Most leases are for a 12-month term, but we can accommodate different durations based on the market and your preferences.
- 
			How much do you charge tenants for a security deposit?Security deposits are based on market standards and local legal requirements, often equivalent to one month’s rent. Final amounts may vary depending on applicant qualifications.
- 
			When can you start managing my property?We’re ready to get started as soon as the management agreement is signed and your property is prepared for leasing.
 We can lend a hand with our construction consulting services or have a trusted handyman handle the small fixes needed to get your property rent-ready.
- 
			What types of properties do you manage?We manage a diverse portfolio including single-family homes, multi-family residences, condos, HOAs, and commercial properties.
- 
			What kind of reports will I receive?You’ll receive monthly financial statements covering rent income, expenses, and maintenance. Additional custom reports are available upon request.
- 
			Who holds the tenant’s security deposit?Security deposits are held in a separate, dedicated account in accordance with local laws and best practices.

